Contact Us
Weather Disruptions
Due to snow and ice across some areas of the UK deliveries may be affected and take longer than usual.
Got a query about your order or would simply like some advice on our products? Our friendly customer service team are at hand to answer any questions you may have.
Be sure to check out our FAQs page for the answers to our most commonly-asked questions.
You can send an email to [email protected] or use the contact form below. Alternatively, contact us by phone between 9:00am and 4:00pm, Monday to Friday: +44 (0) 161 2736569 calls are charged at your local rate.
We aim to respond to all messages within 48 hours. Please allow extra time during busy periods.
If you're contacting about a missing order confirmation, please check your promotions and spam folders.
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